Some document conversions are failing in E-Sign

Incident Report for Assently

Resolved

This incident has been resolved.
Posted Feb 01, 2023 - 10:02 CET

Monitoring

A fix has been implemented, affected documents will recover over the next couple of hours.
Posted Feb 01, 2023 - 10:01 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 01, 2023 - 09:51 CET

Investigating

Conversion of some document types to PDF are failing in E-Sign, we are investigating.
Posted Feb 01, 2023 - 09:19 CET
This incident affected: Assently E-Sign.