Degraded performance on CoreID

Incident Report for Assently

Resolved

This incident has been resolved.

Posted Jan 02, 2023 - 13:03 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 02, 2023 - 12:48 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 02, 2023 - 12:25 CET

Update

We are continuing to investigate this issue.

Posted Jan 02, 2023 - 12:18 CET

Investigating

Our quality systems are currently reporting degraded performance on CoreID. We are working on mitigation activities and status will be continuously updated.

Posted Jan 02, 2023 - 12:17 CET

This incident affected: Assently E-Sign and Assently CoreID.