Delays in sealing of cases
Incident Report for Assently
Resolved
This incident has been resolved.
Posted Nov 29, 2022 - 14:10 CET
Monitoring
A fix has been implemented and we are monitoring. Affected cases will be automatically processed and reach "finished" state within the next hour.
Posted Nov 29, 2022 - 13:32 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 29, 2022 - 13:23 CET
Investigating
We are observing delays in sealing of signed cases. Cases currently remain in "signed"-state. We are investigating.
Posted Nov 29, 2022 - 13:20 CET
This incident affected: Assently E-Sign.