Delays in sealing of cases

Incident Report for Assently

Resolved

This incident has been resolved.

Posted Nov 29, 2022 - 14:10 CET

Monitoring

A fix has been implemented and we are monitoring. Affected cases will be automatically processed and reach "finished" state within the next hour.

Posted Nov 29, 2022 - 13:32 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 29, 2022 - 13:23 CET

Investigating

We are observing delays in sealing of signed cases. Cases currently remain in "signed"-state. We are investigating.

Posted Nov 29, 2022 - 13:20 CET

This incident affected: Assently E-Sign.